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This paper addresses workers’ loyalty towards a temp agency. Loyalty reduces contact and management costs, so temp agencies attempt to retain valuable workers. The study therefore focuses on factors that attach workers to their temp agency. This study offers an interdisciplinary approach,...
Shortage of public capital and inefficiency of public provision have resulted in new approaches to organise infrastructure services. Privatisation and public–private partnerships have been under discussion for decades. This paper develops a framework for analysing infrastructure networks from...
Automobile industry is one of the rising industries in today’s economy. One of major factors to sustain the growth is its efficient after-sales service network. The Automobile Service Centre (ASC) has large product variety as every vehicle has different repair or service needs. Owing to large...
Effective management of collaborative relationships requires an in-depth understanding of constructs contributing to the performance of the collaborating firms. Using structural equation modelling (SEM) approach, we explored the interfirm relational capital leading to more successful strategic...
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