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This paper shows that the deviation of the estimated coefficient of beta from the market risk premium in cross-sectional regression of returns on betas is a direct consequence of the cross-sectional relation between the estimated alphas and betas. Therefore, the portfolio grouping procedure...
The adoption of information technology/information systems (IT/IS) makes it possible to automate the tasks of approving, recording, processing and reporting of transactions. To ensure operational performance, financial information reliability and legal compliance, internal control mechanisms...
This article aims to present an alternative toolkit for change management by introducing I Ching – the oldest Chinese book squarely focused on changes, and its working mechanism, which is polar opposite to conventional Western management philosophy and methodology. The article points out that...
Customer relationship management (CRM) has become a top priority in business circles. Reports have even discovered a great willingness to put CRM principles to work for the public sector, with studies finding a large gap between the intention toward implementing CRM capabilities and the actions...
Employee motivation is crucial for sustainable growth of any organisation. Highly motivated employees contribute significantly to an organisation’s bottomline and its overall productivity. It is a primary task of the managers to know the motivating factors of their employees and act accordingly...
As a pioneer in the microfinance (MF) area, Bangladesh is experiencing a high rate of diffusion. This growth phenomenon of the MF industry is indicating the urgency of conducting a customer satisfaction survey. This study attempted to investigate the satisfaction level of MF customers through...
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