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The study aims to present a framework to enhance the service quality of polytechnic education institutions (PEIs) enabling the policymakers to address the problems of low enrolment rate and unemployment of the students. A quality function deployment (QFD) methodology has been used to transform...
The socio-technical systems are now inherent in both the mainstream and the development cycle of any modern business and organisation. The modelling of the underlying systems is essential for the correct decision making by managers. A key role for the stakeholders' communication and the proper...
Aiming at the problems of long time, high energy consumption and low accuracy of the current English-Chinese translation pragmatic self-calibration system, a design method of English-Chinese translation pragmatic self-calibration system based on big data is proposed. In the hardware part of the...
The objective of this research paper is to explore the gap between customer expectations and customer perceptions towards the quality of ICT enabled customer services in smart retailing contexts. Researchers have used empirical research design with a sample of 843 customers of top ten retail...
Priority fixing on material procurement to maintain an optimal inventory level is a tedious job. On many occasions, the procurement managers follow sequence of indents of materials received from different departments to build up inventory. The aim of this paper is to develop a material...
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