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The author discusses two contextual problems associated with responses to his article. After discussing how documentation relates to business models, he concludes that communicators, to ensure their longevity, should pursue knowledge management opportunities.
The assertion that technical communicators tend to be `amateurs'---that is, lovers of their work--- is a claim with little foundation. Arguments toward regimentation and systematization of documentation writing are not calls to professionalize a currently-immature field, but rather attempts to...
Changing needs in technical communications alter but are far from eliminating the personal satisfactions of the individual practitioner. They expand rather than contract opportunities.
When technical communicators have a strong personal attachment to the publication they are preparing, this attachment may interfere with the design and testing of the publication itself. Documents developed by solo authors tend to be late, buggy, and exceedingly difficult for others to maintain....
In a series of publications, Edmond Weiss describes the change in both programming and technical writing from an artistic craft to an engineering discipline. The change brought numerous benefits to the users and readers, to the programmers and writers, and to the companies they work for. In...
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