1 - 6 of 6 articles
Purpose– The purpose of the paper is to reveal how identities are constructed when electronic identification (eIDs) cards are introduced through information systems in public organisations. Design/methodology/approach– Through two case studies, the authors generate rich data on the construction...
Purpose– The purpose of this study is to measure the impact of demographic factors as determinants of citizens’ perceptions toward two dimensions of e-governance, namely: e-openness and e-participation. Design/methodology/approach– A questionnaire was administered to collect data from three...
Purpose– This paper aims to investigate which organizational measures can facilitate the use of open data. Implementation of open government data initiatives is commonly supply-driven, as it is difficult to predict the possible uses and users of data. Nonetheless, the value of open data...
Purpose– The purpose of this paper is to develop a research model for understanding the relationship between service quality dimensions and demographic variables, and the willingness to use e-government services in Oman. Understanding the key determinants of electronic government (e-government)...
Purpose– The purpose of this paper was to examine the transformation of fire prevention processes via improved targeting of fire prevention interventions over a four-year period. Design/methodology/approach– A four-year case study of the transformation of fire prevention processes involving a UK...
Purpose– The purpose of this paper is to identify governmental social media use in cities with enhanced information and communications technology infrastructures (i.e. Informational World Cities) and high Internet penetration rates. Social media platforms are increasingly being used by...
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