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Purpose – In the complex environment of manufacturing system, it is proper to design a production system which meets the market requirements in the most economical and competitive manner. Flexible manufacturing system (FMS) is one of the options to meet the uncertainty in demand and high variety...
Purpose – Because of the competitive economy, organizations today seek to rationalize, innovate and adapt to changing environments and circumstances as part of business process reengineering (BPR) efforts. Irrespective of the process reengineering program selected and the technique used to model...
Purpose – Customer support assumes strategic importance in India for branded IT‐hardware products. An authorized service center and a stream of specialized service centers undertake field services and represent a sale‐territory's support network. “Time constrained” service men have to deliver...
Purpose – Entrepreneurs operate in conditions of dynamic uncertainty; identifying and exploiting opportunities presented by the business environment. Opportunistic search is core to entrepreneurial activity, but its dynamics are rarely explored. Groups of entrepreneurs are attracted to the same...
Purpose – The manufacturing industry perceives government standards as an attempt to unnecessarily increase production cost. This may be due to lack of acceptable models for demonstrating the associated benefits to industry. It was the goal of this study to develop a simulation model for...
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