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This study aims to examine the impact of digitisation on the technical efficiency of Indian banks. It has sampled public and private sector banks from 2001 and 2019 and applied panel data regression to establish the relationship between variables. The results indicate that digitisation in the...
The COVID-19 crisis has compelled the world to experience and weigh the costs and benefits associated with countrywide lockdowns and domestic as well as international travel restrictions. One major development in this coping situation is online teaching, even in the context of business studies....
The study aims to determine factors impacting the behaviour of customers towards the adoption of contactless digital payments and their continuous use. In India, contactless digital payments are also on the rise, more so during the ongoing pandemic but the question arises, whether customers will...
The COVID-19 pandemic outbreak has generated anxieties in many sectors thereby shrinking the economy globally. The rigorous lockdown regulations in India affect all the aspects of the country's economy at a galloping speed. The present study investigates how the pandemic changes the banking...
Two years into Malaysia's digital economy transformation plan, consumers' reliance on cash remains intact despite the tremendous responses on the supply side. This study aims to identify proactive measures that can help promote and accelerate mobile payment adoption by examining the antecedents...
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