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An important component of e–government maturity is online software tools for financial analysis directly on the website. This paper develops a novel extension of website heuristic evaluation methodology, contributing a set of guidelines which encompasses not only website content, but also online...
This paper explores the implementation of an e–government partnership programme and discusses the barriers that have impeded its implementation in two local governments in Malaysia. Empirical evidence comes from 20 semi–structured interviews conducted with managers and users of e–government...
A fundamental problem with huge potential advantages for object tracking, product procurement processes and customer movement is the storage and extraction of information from RFID datasets. In this paper, we have designed an efficient technique for tracking the customers' walking path sequences...
Electronic government is considered a vital tool for the future of good governance, better public services, and effective participation. It is important to explore the factors that are associated with the success of such phenomenon. This paper tried to utilise secondary data related to human...
This paper explores the contingency effects of citizens' demographic and relationship quality characteristics on the connection between e–government attitudes (as measured by satisfaction) and e–government acceptance (as measured by visit frequency and number of transactions). A series of...
The last two decades have seen an evolution of information and communication technology capabilities in the public sector which facilitates the adoption of several technology innovations. Electronic government is one of the strategic innovations that many government agencies have considered...
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