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The devolved political settlement in Scotland has been profoundly shaped by the principles of openness, accountability and transparency and by the important role played by Scottish civic society in campaigning for the new Scottish Parliament. The coming into force of the Freedom of Information...
Research into the impact of the UK Freedom of Information (FOI) Act 2000 on records management services in public authorities, especially in local government was carried out by the Department of Information Studies at UCL in 2008–2009, funded by the Arts and Humanities Research Council. The...
This study examines whether a democratic divide (a gap in political participation via the Internet) exists among demographic segments during the campaign season of the 2008 U.S. presidential election. Five different types of online political activity are compared in terms of the divide pattern:...
The internet is now an important element of most political parties' communication strategies during elections. While online communication might be claimed to enable smaller parties and marginal voices to compete more effectively with major parties, it might also enable minority languages to...
Citizens interact with government agencies through a variety of channels, e.g., front desk, telephone, website and e-mail. Regardless of these possibilities, they prefer the traditional channels like the front desk. Government agencies strive for a balance between service delivery resulting in...
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