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Purpose – There exist large gaps in research about social networking services, for example in their development. Most of these networks lack any scientific or engineered base in their designing and developing processes. In this paper, a holistic model will be described for the development of...
Purpose – ERP systems are not the exclusive concern of large companies anymore. More and more small and medium sized enterprises (SMEs) are now engaging with the implementation and exploitation of this type of system. However, reports of ERP failure are numerous and frequent. Very often, this...
Purpose – This paper aims to propose a framework for the evaluation of artefacts in Design Science and test it using an exemplar case of a knowledge management system (KMS) developed for an Australian refrigeration manufacturing company. Design/methodology/approach – The research uses Design...
Purpose – The aim of this paper is to present case study findings that explore the implementation and use of a low‐cost digital technology platform to collect, process and disseminate information in business‐to‐consumer practices. Design/methodology/approach – The research is interdisciplinary,...
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