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Purpose – The purpose of this paper is to present a model that tests the relationship between information technology (IT) infrastructure, customer focus, and business advantages. Design/methodology/approach – Customer focus is categorized into: customer responsiveness and product/service...
Purpose – The purpose of this paper is to describe and explain the case of a major knowledge transfer project conducted over seven years within a region of the UK. Design/approach – As part of this project a large survey is conducted on an annual basis which aims to track eBusiness adoption...
Purpose – To justify an increase in information technology (IT) spending and to understand utilization of limited organizational resources on IT, the correlation between IT and business performance has been of great interest to business managers. However, business managers face issues and...
Purpose – The purpose of this paper is to present evidence of the need to have a carefully designed lexical model for speech recognition for dyslexic children reading in Bahasa Melayu (BM). Design/methodology/approach – Data collection is performed to obtain the most frequent reading error...
Purpose – The purpose of this paper is to identify the drivers of information technology (IT) use in the supply chain. Given that the use of IT in the supply chain has been a popular topic of research it is timely to analyse the literature to identify patterns and key factors for success....
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