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The modern business environment and global covid-19 pandemic effects have led to any relevant business organizational activity, like e-commerce, to rely on on-premise and cloud information technology (IT) services. To deliver high-quality IT services, plan-driven IT Service Management (ITSM)...
This study proposes a dual-path view to explain firms’ green information technology (GIT) practices from the organizational legitimation lens. It explicates essential influence pathways that shape firms’ responses to essential external pressures for environmental sustainability, including the...
Evidence shows that it is paramount for stakeholders to understand the cybersecurity of relevant organizations. However, the secrecy surrounding cyber attacks and how organizations manage their cyber resilience make it impossible for stakeholders to develop this understanding. This paper...
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