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Drawing on findings from a multiple case study on the changing hospital industry in Germany, this article sheds fresh light on the implications new public management-driven regulatory frameworks may have regarding the ‘publicness’ of public service settings. It is shown that, in the area under...
While youth unemployment is a widely studied topic, many accounts fail to take into consideration young adults’ experiences with and perceptions of the public services they make use of. Young people’s perceptions of the services they use are closely linked to a variety of behaviours such as...
To counter the charge that it is an elite-driven political project, the European Union increasingly uses online systems to render its working practices visible to its citizens. This article analyses how the actors involved in European Union policy-making understand the benefits derived from...
An ever-increasing number of policy problems have come to be interpreted as representing a particular type of intractable, ill-structured or wicked policy problem. Much of this debate is concerned with the challenges wicked problems pose for program management rather than policy analysis. This...
This article examines the roles that occupational segregation and gender bias in the welfare professions play in persistent failures in inter-agency and inter-professional collaborations. Drawing on case study evidence from a Local Safeguarding Children Board in England, a ‘serendipity pattern’...
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