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Decision Support Systems Volume 2020 Issue 2012

Subject Areas: Arts and Humanities (miscellaneous)
ISSN: 0167-9236
SJR: 161

Open Access

Journal Article

Improving healthcare access management by predicting patient no-show behaviour

Ferro, David Barrera; Brailsford, Sally; Bravo, Cristián; Smith, Honora

2020 Statistics

doi:10.1016/j.dss.2020.113398

Abstract: Low attendance levels in medical appointments have been associated with poor health outcomes and efficiency problems for service providers. To address this problem, healthcare managers could aim at improving attendance levels or minimizing the operational impact of no-shows by adapting...

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